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What are RUN Powered by ADP users saying about the software?

User Review Highlights

4.5

Ease-of-use

out of 5
4.v

Client Support

out of 5
four.5

Value for coin

out of v
4.5

Functionality

out of 5
  • icon "That its super convenient and has every business organisation role. It is pricy for what you get and compared to the market though."
  • icon "I like that ADP has a better integrated product. The mobile app is not bad."
  • icon "It'south very comprehensive and like shooting fish in a barrel to employ. Initially seems similar you tin can become a good deal and that the production is worth the cost."
  • icon "User experience is pretty bad, especially when compared to the competition."

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Jeremy

Verified reviewer

Company size: 201-500 employees

Manufacture: Consumer Services

Time used: Less than 2 years

5

Ease-of-use

out of 5
4

Value for money

out of v
5

Customer support

out of 5
5

Functionality

out of 5

Paying employees weekly or biweekly has been simplified.

I've used a few payroll companies during my time but ADP always seems to be the nearly dependable and reliable.

With convenience is going to come cost. However, the newer level additions take made programs more customizable and tailored to individual business organization owners.

Overall convenience, reliability, and customer service.

Jeremy, How wonderful to hear that both our top notch RUN? Service Squad and our powerful payroll engine provide yous with features tailored to You lot. We capeesh you lot entrusting united states with your partnership on your human capital management needs. -Your RUN? Service Team

Company size: 11-50 employees

Industry: Hospitality

Time used: More than two years

4

Ease-of-use

out of five
4

Value for money

out of v
5

Customer back up

out of 5
5

Functionality

out of 5

I take been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll solar day and I was non able to run the payroll at my normal fourth dimension. Inevitably, I am up late finishing it, "Irish potato's law" happens, and I run into a trouble on that particular night. It is dainty to know I can get assist when I need information technology.

This is piece of cake to use and gear up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated client service team that specializes in teaching you how to use the software. After well-nigh 60 days they allow you lot to call into their 24-hour customer service team from then on into the time to come. If you are ever stuck late at nighttime trying to terminate payroll and meet a problem, they reply the phone and assist you lot solve the issue so tin finish the job.

ADP is more expensive than a local payroll company. Although I like to back up local small businesses like mine, information technology is prissy to know that the payroll will exist done right the starting time time. Your employees will appreciate information technology.

My accountant at the time had some feel from clients using information technology and recommended it to me to employ.

Reliability and certainty that my revenue enhancement payments would exist made for the business on time.

William, We welcome all feedback to ensure RUN Powered past ADP? continues to empower modest businesses to more than efficiently manage their payroll and HCM needs. We are glad to hear you lot find a user friendly experience within RUN along with quality support from the RUN Service Team. Thank you for the feedback on the fee structure. We are always working to raise RUN and delight our users so we value your insights. - Your RUN Powered past ADP? Team

Company size: 11-l employees

Manufacture: Industrial Automation

Time used: Less than 6 months

5

Ease-of-use

out of 5
5

Value for money

out of 5
v

Customer support

out of 5
five

Functionality

out of 5

Nosotros have had an absolutely wonderful feel with ADP Run. The set up was easy and they walked us through every step getting started. Their help functions are awesome and e'er help me with any questions rapidly and efficiently. I honey how user friendly their portal is and the employee portal is a keen assistance for all of our employees to track their weekly pay.

The portal is so user friendly and the online chat office is great and like shooting fish in a barrel to go help

I take had no problems with this program.

I believe ADP Run took over our PrimePay business relationship just we were already looking at switching to ADP Run then it worked out perfectly.

Samantha, Cheers for your review of RUN Powered by ADP?. Nosotros dear hearing that our RUN Powered by ADP? is piece of cake and intuitive for you! We appreciate your feedback and as ever we continue to strive to add value to your organization and to add together time back into your mean solar day through our products and services. - Your RUN Powered by ADP? Squad

Company size: 11-50 employees

Industry: Wellness, Wellness and Fettle

Time used: Less than 2 years

iii

Ease-of-employ

out of v
1

Value for money

out of 5
ii

Customer support

out of five
iii

Functionality

out of 5

Then, when I decided to exit ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

ADP has some positives. Their client service is always polite and helpful. Otherwise, hard for me to say much positive.

ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to come across their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to telephone call client service themselves to fix information technology. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a lawmaking to give to any employee that was locked out to prove they had permission to see their paystubs. Next fourth dimension it happened, I gave the code to the employee, and ADP nevertheless called me to make certain they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

If an employee forgets their password, I just tell them to telephone call customer service! That's all, and that's how it should be. I honestly can't believe a company equally big as ADP hasn't figured out a way to resolve this.

Tune, Nosotros apologize for your frustrations with your experience during your fourth dimension with united states of america. Security is front and centre in what we do to ensure the safety of your company and your employee's data. Your feedback is very important to us hither at ADP so we cheers for the review. The RUN Powered by ADP? Team

Company size: 11-fifty employees

Industry: Automotive

Time used: Less than 12 months

5

Ease-of-employ

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

My overall experience with ADP RUN was phenomenal, not but because I loved the user-friendly site that fabricated my life as the administrator and then much easier, only the customer service I received was tiptop-notch! I had my own personal representative every step of the way. Any fourth dimension I needed anything and reached out whether information technology was via email, text, or telephone I would become an immediate response. I loved RUN so much that I made multiple referrals to them. Did you know that you tin earn gift cards that yous can utilise anywhere when you refer someone who signs up with ADP?! And each time you refer some other person/business the amount of the souvenir carte du jour increases!!

What I similar most about the ADP RUN software is how user-friendly information technology is. Yous can literally be a first-time user with no pedagogy at all and successfully execute whatever task. The mode the site is laid out makes it very easy to find what you're looking for. If you're not 100% sure what it is that you demand but y'all have an thought you lot can even type a keyword into the search and all of the options associated with that word will pop up and trust me, you'll respond volition be there!

The thing that I liked least about ADP Software was the GPS tracking characteristic. It does offer a feature that volition show you the location of the employee when they clock in and out just that'due south it. For my business concern I really needed more out of this feature like geo-fencing for each job location and for me to exist able to go an alert if the employee clocked in/out outside of the task location. ADP RUN does not offer those additional features.

What made me choose ADP RUN over other payroll processing providers was the customer service I would receive for my money (which isn't expensive at all) as opposed to paying close to zippo for a payroll service that gave me no benefits whatsoever.

With Heartland Payroll I received merely payroll processing and that's it. Sure, it was extremely inexpensive, but I got no other support from them. After I switched to ADP RUN I constitute out that there were and so many things that I wasn't doing for my company that I should've been. Because of the lack of guidance from Heartland I was truly missing out.

Melinda, Thank you for taking the time to post this review of RUN Powered past ADP?. How wonderful to hear that RUN? provides you with the data and access you require at your fingertips, empowering you lot to focus on your business! Nosotros appreciate your valuable insights! -Your RUN Powered by ADP? Squad

Visitor size: 2-10 employees

Time used: Less than 2 years

iv

Ease-of-use

out of five
ane

Value for money

out of 5
2

Customer back up

out of 5
2

Functionality

out of 5

Information technology is not different than Paychex. Just big corporate software. It works well, just if you take a problem you are working with giant companies. Non sure with Paychex, but ADP client service was horrific.

Actual payroll processing and information entry of employees and payroll is easy.

I had payroll tax bug that were not resolved past customer service, and in fact were made worse, causing a fine and dorsum taxes.

It seemed easier and less time consuming, just in the end, when payroll taxes were entered incorrectly, it turned into a nightmare.

Thank you for your review of RUN Powered by ADP?. We love hearing that RUN Powered by ADP? is not just like shooting fish in a barrel and intuitive for you, but information technology likewise streamlines your payroll processing. Our RUN? Service Team would like to ensure your revenue enhancement concerns are resolved, we look forward to connecting with you. As e'er, we strive to add value to your arrangement and add together time back into your day through our products and services enabling you lot to focus on what matters most. - Your RUN Powered past ADP? Team

Company size: xi-50 employees

Manufacture: Mental Health Care

Time used: More 2 years

5

Ease-of-apply

out of five
v

Customer support

out of v
five

Functionality

out of 5

I appreciate the customer back up both chat and in person.

This product is like shooting fish in a barrel to use and customer service tries difficult to brand sure we are happy. It is easy to use, and assist is readily available.

It is pricey and there are too many sales calls. I wouldn't heed the calls only they never practice their homework and cheque what services we pay for prior to calling then they spend time trying to sell u.s. a service we already accept with ADP!

Kelley, We are happy to hear that overall you detect ease of utilize and helpful functionality within RUN Powered by ADP?. Your feedback is very important to us hither at ADP so we thank you lot for the review. - Your RUN Powered by ADP? Team

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than two years

5

Ease-of-use

out of 5
5

Customer support

out of 5
v

Functionality

out of 5

I love that I can access my employee information and pay employees via any secure reckoner. It was invaluable during the shutdown when we were working remotely. My payroll processing is a cinch. It'due south the near user-friendly payroll program I've ever used.

There is no downside to working with this software.

Angela, Thank you lot for your review of RUN Powered by ADP?. We beloved hearing that our RUN Powered by ADP? is easy and intuitive for you! We appreciate your feedback and equally e'er nosotros continue to strive to add together value to your organization and to add time back into your day through our products and services. - Your RUN Powered by ADP? Team

Visitor size: 2-x employees

Industry: Insurance

Time used: Less than six months

5

Ease-of-utilise

out of 5
5

Value for money

out of 5
v

Client support

out of 5
five

Functionality

out of 5

I enjoyed how easy it was to use and the client service choice when I wanted to make it more professional person. Exceptional service and selection for sites.

I wish I would take accessed and used this portal sooner.

Elijah, Cheers for your review of RUN Powered by ADP?. We love hearing that our RUN Powered past ADP? is non only like shooting fish in a barrel and intuitive for you, just that it too provides peace of heed when it comes to taxes and regulatory compliance. We appreciate your feedback and equally always nosotros go along to strive to add value to your organization and to add together time dorsum into your day through our products and services. - Your RUN Powered by ADP? Team

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than than ii years

5

Ease-of-utilise

out of v
4

Value for coin

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

It is really easy to employ to run payroll, basically foolproof. I like that it files our required taxes in a timely style and we apply it for multistate and they brand information technology easy. Likewise as adding whatever necessary deductions or credits.

Sometimes it can exist hard to know how to set upwardly an employee for unlike states correctly.

Kara, Cheers for your review of RUN Powered by ADP?. Nosotros beloved hearing that our RUN Powered by ADP? is not but like shooting fish in a barrel and intuitive for you, merely that it also provides peace of heed when information technology comes to taxes and regulatory compliance. We appreciate your feedback and every bit ever nosotros proceed to strive to add value to your arrangement and to add fourth dimension back into your twenty-four hours through our products and services. - Your RUN Powered by ADP? Squad

Company size: 11-50 employees

Industry: Non-Profit Organization Direction

Time used: More than than 2 years

5

Ease-of-use

out of 5
4

Value for coin

out of 5
five

Client back up

out of 5
5

Functionality

out of 5

Since I didn't do payroll before I started working at my current position, I feel that it is fairly like shooting fish in a barrel to use. If I can learn to utilize information technology, anyone tin can.

I like the ease of running all of the reports and that most of the ones you lot need are listed equally standard reports. They besides prepared PPP loan reports as standard reports to make your life easier.

I don't similar that when you have to split bacon employees into different accounts that it simply keeps the first corporeality y'all put in. You have to manually add the other amounts every time.

They came in at an inexpensive rate and nosotros could option to merely get the portion to run payroll.

Nosotros switched because we decided that nosotros didn't want to exist a role of their employee base of operations. And the cost of their 401K plan was very expensive.

Roxanne, We thank you for your review of RUN Powered by ADP? and couldn't be happier to hear that our product delivers for y'all. Calculation value through our services and giving you lot time back into your twenty-four hours through our products is truly what we strive for and we are pleased to hear that has been the experience for you lot. -Your RUN Powered by ADP? Team

Visitor size: 11-50 employees

Industry: Human Resources

Time used: More than 2 years

iv

Ease-of-use

out of five
four

Value for money

out of five
4

Customer back up

out of 5
v

Functionality

out of 5

Overall, my experience with RUN Powered past ADP has been keen. They provide expert customer service support, especially if y'all use the Workers' Compensation services.

I've been using ADP for more than two years now. Nosotros switched to ADP from Paychex, and I tin can say it was a smart decision. RUN Powered by ADP is friendly to apply. The onboarding procedure is quick and easy, and the payroll processing feature is complete.

The only thing that I believe ADP could amend is its pricing for actress features. The basic bundle is complete, but if you want to add together features (i.e. child support options for employees) you lot accept to switch to higher bundles.

ADP is friendlier and easier to use on a daily basis. Also, it is less expensive.

ADP is friendlier and easier to use on a daily basis. Likewise, information technology is less expensive.

Cleo, We are thrilled to hear of your positive feel beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team

Company size: 11-50 employees

Industry: Accounting

Time used: More than than 2 years

5

Ease-of-use

out of 5
v

Functionality

out of v

I salvage so much more than time using RUN by ADP for payroll and employee management. It takes a lot off of my plate and the fact that I can access information technology from anywhere is a wonderful bonus. The app works and then well on my phone that I've processed payroll while out of boondocks many times with no trouble at all. Payroll should be quick, simple, accessible and ADP RUN delivers on all of those needs.

The ADP Run payroll platform has been making my life as an office managing director easier since 2011. I recommend it to anyone asking almost payroll platforms and I hope my office never changes. In that location are and so many behind the scenes things that RUN does for you, similar the pesky calculations to meet which part-time employees qualify equally full-time and have to be counted for the ACA insurance requirements. Done! ADP does that time equivalency for y'all! State new-hire reporting? ADP does that for you besides. Entering employees and processing payroll is a breeze! The payroll reports are thorough and the W-2 processing and mailing is all done by them besides. If you haven't used ADP before then do yourself a favor and phone call them, you won't regret it.

My main complaint would be on the employee side of the software. Employees tin admission their paycheck stubs through a platform called Employee Access. I like that information technology'south bachelor and I can manage it on the RUN side merely sometimes the website is buggy. The employees say the app on their phones works improve than the website. Then you volition accept to reset passwords at times. I hope ADP addresses the glitches with that website.

It was more than complicated to use and restrictive on accessibility, plus it didn't provide any employee management or filings of any kind. Information technology was bones, just a way to deposit paychecks into employee accounts.

Jillian, Cheers for your feedback on RUN Powered by ADP?! We are happy to hear that RUN? offers yous features and functionality that are easy to use and efficient, especially when on the go! I have passed forth your production feedback in regards to Employee Admission, would similar to hear more particular on the website issues your employees experienced. We value your long standing relationship and appreciate y'all taking the time to provide these insights on your experience! - Your RUN Powered by ADP? Team

Company size: 11-50 employees

Industry: Religious Institutions

Fourth dimension used: Less than 2 years

iv

Ease-of-utilize

out of 5
4

Value for coin

out of v
4

Customer support

out of 5
4

Functionality

out of 5

I am glad to come across that more attending has been given to the app. I used to have a lot of frustration with the app and have not seen every bit many problems as in the by. Delight continue making improvements to the app!

It does the work of payroll for you lot! Storing a template for payroll, paying taxes for our business organisation, easy to employ reporting are just a few of the extremely helpful things Run ADP does. Love the app that is available!

When I to the Time Management surface area and it comes upwards in another screen, I find it very annoying that I cannot easily render to the Run program. In one case I sign out of Time Management and attempt to get back to Run, it says I am not authorized to view this page. Would be very nice to return to Run without having to sign back in.

Nosotros switched from CDM+ to ADP for payroll purposes. ADP simplifies payroll for me and includes an app. CDM+ not having an app that does everything that the ADP app does is one of the master reasons why we won't go back.

Lynnette, Thanks for providing this valuable feedback about your experience with RUN Powered past ADP?! We are pleased to hear you find RUN Powered by ADP? to exist easy and efficient, particularly the mobile app that allows for on demand access! I volition relay your login access feedback to our Product Team for further review. We cheers for your valued partnership and appreciate your insights! - Your RUN Powered by ADP? Team

Visitor size: xi-fifty employees

Industry: Food & Beverages

Time used: More than than 2 years

5

Ease-of-use

out of five
five

Value for coin

out of 5
five

Customer back up

out of five
five

Functionality

out of 5

Overall, ADP is the perfect fit for our catering company. Information technology provides us with exactly what we need for payroll processing also as the added bonus of convenient communication with employees. Not to mention their lighting fast, secure commitment of our payroll checks overnight to our door pace.

I actually enjoy the multiple options ADP offers for employees. From an administrative side, we have many unlike positions that incur their own payscale and ADP allows us the flexibility to customize each employees data. With multiple event pay rates available, we can easily choose which rate is appropriate for the shift completed. Setting up employees is beyond easy and nosotros have the ablilty to have W2 employees and 1099 employees separated even so all accessed in one convenient location come payroll time. Editing existing employees is but as easy and setting them up. From an Employee stand indicate, I receive detailed information from each pay catamenia and I am able to access any of my data, including by pay stubs, at my finger tips with their convenient employee portal.

The only thing I can say we wish ADP offered was integration with our Catering Software. As convenient every bit ADP is to us, we nonetheless have to pull pay data from another plan and enter it into ADP. If ADP integrated with our software, that would eliminate the extra step and help us fifty-fifty more.

We chose ADP over Square due to the added security and considering the overall functionality of ADP worked better with our business than Square would have.

Melissa, Thank y'all for the outstanding feedback on RUN Powered by ADP?! Nosotros strive to provide superior tools and support that puts fourth dimension back into your day and so y'all can focus on what matters most -- your business. Nosotros capeesh your recommendation and your valuable insights! - Your RUN Powered by ADP? Team

Visitor size: 51-200 employees

Industry: Automotive

Fourth dimension used: More than ii years

iv

Ease-of-use

out of 5
4

Value for money

out of 5
four

Customer support

out of five
two

Functionality

out of 5

Slice of mind that Payroll is done correctly and timely and that our company is compliant with taxation & regime agencies.

Scalability, portability, reliability, ease of use, security, reporting & client back up are the most valued features when information technology comes to RUN powered by ADP. Our payrolls can grow or shrink very rapidly. This platform allows us to quickly transition our staff size & allows an international team to onboard, process payroll and terminate employees easily & efficiently. We can work anywhere that there is an internet connection & tin can focus on our cadre business and rely on ADP to handle taxes and garnishments. The application is well organized & easy to navigate. Security has profoundly improved empowering employees & administrators. Central database is secure while ever at my finger tips. Standard reporting & Adhoc reporting features are cracking! Customer Support deserves lots of credit - they are helpful, professional & supported us with difficult HR & technical questions passing along problems & ideas effectively. Finally, ADP has listened to suggestions & continuosly improved its software since 2010.

In that location are ii items that I similar the least about this software. They are both related. Virtually important is the lack of a characteristic allowing us to import our payroll data into the "Payroll Task". When nosotros abound information technology is very fourth dimension consuming & cumbersome to key in all the data. A characteristic to import the payroll information would exist fantastic! I do not want to go to some other platform, which allows the data from the proprietary Time Tracking software to be imported. ADP has tried to sell me this but RUN is perfect for us - just the payroll processing is more cumbersome when nether time crunch & when we accept lots of employees working dissimilar shifts, at different rates, with OT, double time, etc. 2nd indicate is the capability of a payroll ambassador being able to input/review/edit the information in the Payroll Chore & save information technology. Should not exist able to add or delete the Task and non be able to RUN the task (impound the bank). But my team could assist out in different time zones if this 2nd feature would be implemented.

Company size: ane employee

Industry: Direction Consulting

Time used: More than ii years

4

Ease-of-use

out of five
5

Value for coin

out of five
5

Customer support

out of 5
4

Functionality

out of 5

RUN is mostly fine and gets the job done. Information technology can exist improved by allowing more self-service options for adjusting payroll. Besides, they do not offering a service to mail 1099 forms to contractors individually. They post the forms to the concern possessor and wait them to mail it individually. This seems to be something they should offer pretty easily.

The service technically has everything you need to run payroll pretty easily on a regular ground. Y'all can pay both w2 employees and contractors with a few clicks.

To edit a payroll that has been submitted only not all the same candy, you lot literally need to phone call ADP client support. There is no way to adapt payroll once it has been submitted on a cocky serve footing. This is very abrasive. Also, the reporting isnt as intuitive as it should be. They mostly want you to use their canned reporting. They do non offer the option to mail 1099 forms to your contractors indiivudally.

Promotional pricing for my clients

Bully promotional pricing

Yanek, Laurie, Cheers for taking the time to post this review of RUN Powered by ADP®. How wonderful to hear that RUN® provides you with the information and admission you require at your fingertips and top notch client service, empowering you to focus on your business! We hear your feedback on self service functionality and reporting and have passed this along to our Product Team. We capeesh your valuable insights! -Your RUN Powered by ADP® Team

Company size: 11-50 employees

Industry: Management Consulting

Time used: More than 2 years

4

Ease-of-use

out of v
iv

Value for money

out of five
v

Customer support

out of five
5

Functionality

out of five

Overall, we find ADP RUN to be useful and a pretty good value for the money. Information technology saves united states of america fourth dimension and works as expected 99% of the fourth dimension with no downtime. ADP has really good client service and we've enjoyed the integration with the retirement services. RUN is robust and offers a lot of different, useful features.

Nosotros've been using ADP RUN for a few years now and have enjoyed our feel with the organisation. It makes payroll a cakewalk and provides our staff members with an easy-to-utilise timecard and information portal, which allows them to encounter their pay stubs, Westward-2s, and retirement balances. Errors inside the system are rare, and the ADP customer service team is extremely responsive if whatever bug practise arise. W-two forms are generated automatically for us to post out and ADP besides helpfully files tax and employment reports, which saves a ton of fourth dimension. An added bonus is the fact that RUN integrates with ADP'due south retirement services sectionalization, and so employees tin can make changes to their deferral percentages and investment options directly through the Employee Access hub. Nosotros've also plant the HR411 feature to be useful for basic HR queries, peculiarly when sure forms are needed. It'southward a good resources.

Every then ofttimes, the Employee Access hub seems to glitch and prevents some employees from reaching their accounts. I've plant that this tin can sometimes exist rectified with a cache clear or even opening the Access portal in a dissimilar browser, but overall this is a relatively small-scale issue and it can be chop-chop cleared up in almost cases. ADP also has a flake of a habit of having random salespeople reach out from fourth dimension to time to try upsells rather than a defended account manager (we practise take a dedicated managing director, only the upsells are usually pitched past others).

Company size: two-x employees

Industry: Veterinary

Fourth dimension used: More than ii years

5

Ease-of-utilize

out of 5
5

Customer support

out of 5
5

Functionality

out of five

I have worked with ADP for over 4 years at present and anytime someone tries to get me to switch to their company, they just do not measure upward to ADP Run.

User friendly. Reports at your fingertips and if you cannot find a report but telephone call the customer service line and they will create or walk you through pulling the report. Their client service squad has ever been top notch and helpful. For forms for new employees they have information technology. Demand Policy and Procedures for your role they take it. There is a world of resources through this software that you can easily get to by figurer or lets say your out of the office and need to run payroll, no trouble they take an app for that as well.

I honestly exercise not have a complaint. The just thing I could suggest is on the Payroll Moblie App it would exist helpful if I could make employee changes without having to log in to a calculator but definitely non a bargain breaker.

Becky, We couldn't be more pleased to hear that our partnership empowers you to handle your homo capital letter management needs with ease -- allowing you to plug that valuable time back into your business. Nosotros appreciate your feedback on the RUN? Mobile App and have passed information technology along to our product team for review. Sincerely, Your RUN? Service Squad

Company size: ii-10 employees

Industry: Police force Practice

Time used: More than 2 years

five

Ease-of-utilise

out of five
4

Value for money

out of v
3

Customer back up

out of v
5

Functionality

out of 5

I have non establish a better more affordable option. It does everything I need it to do and requires very little effort on my end. I appreciate that information technology only requires me to tap a few buttons to rub my payroll. I need something that is quick and piece of cake.

The website and mobile app are very piece of cake to use. Existence able to run payroll on the go is very helpful only yous can't add an employee from the mobile app.

I detest that I can't add an employee from the app. It has made it difficult sometimes. I also despise the long wait times for customer service. They accept a telephone call back option that they say you lot won't lose your spot using but it by and large takes hours to go a call back. That's an cool amount of time.I as well hate the nonstop sales calls. I had to threaten to close all my accounts to get the calls to stop. The timekeeping with adp run was a nightmare. If at that place are whatever errors it causes issues with running payroll from the app.

Ease of employ and the app functionality.

Juanita, We are happy to hear that overall you notice ease of use and helpful functionality within RUN Powered past ADP®. We appreciate your feedback on the Mobile app and wait times and have passed this along for review. Your feedback is very important to u.s.a. here at ADP so we thank y'all for the review. - Your RUN Powered by ADP® Team

Company size: 51-200 employees

Time used: Less than 2 years

four

Ease-of-employ

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
v

Functionality

out of five

It'southward extremely user friendly, employees can log in to see pay stubs and reports about their pay, customer service is exceptional, and it's non very costly, considering the corporeality of time information technology would accept me to do this on my own.

I've had to rely on customer back up a few times, whether for questions or the occasional error in processing. I've never had an issue that wasn't solved within five minutes. I can open a conversation or give them a telephone call, and they either set it for me or teach me what I need to know. I'm sent a reminder when information technology's time to run payroll. I especially similar that any of the reports can be exported to Excel.

In one case you submit a payroll, yous can't edit it. Information technology would be nice if y'all could complete a payroll, then view some of the resulting reports to identify an errors, then submit information technology. But, once you lot click submit, you accept to get back up involved to change annihilation. As well, though information technology's very easy to export any report to Excel, they are formatted to be viewed, not necessarily used for analysis. For example, a written report might have multiple occurrences of cavalcade titles in the aforementioned cavalcade every bit numerical data, in improver to having subtotals in the same cavalcade as data. Employee name and appointment appear above each data set and not on the aforementioned row equally the data.

I switched to have more useful and hands accessible reports and the ability to consign data to Excel.

Thank you for your exceptional review of RUN Powered by ADP?! We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient! The RUN? Service Team is e'er here to provide quality back up, correct in the moment you demand it and we are thrilled to hear that has been your experience. Your feedback and insights are important to us so that we can proceed to evangelize yous with the products and tools that heighten your business. Our team would be happy to hash out reports in more depth with you, we await forward to hearing from you. - Your RUN Powered by ADP? Team

User Profile

Meg

Verified reviewer

Company size: 11-l employees

Industry: Health, Health and Fitness

Time used: More than than two years

four

Ease-of-use

out of 5
3

Value for money

out of 5
ii

Customer support

out of 5
three

Functionality

out of 5

Gets the chore washed, but you lot volition need to keep on acme of your tax notices and payments to ensure zip is missed.

Piece of cake to practise payroll on and off site. Easy to update employee information and allows employees to log in and retrieve their stubs from mobile app.

In that location is major room for improvement for Run by ADP to be a more comprehensive 60 minutes/Payroll software, which is what they advertise themselves to be.

Meg, Nosotros cheers for your review of RUN Powered past ADP® and couldn't exist happier to hear that our product delivers for you. Calculation value through our services and giving you time dorsum into your twenty-four hours through our products is truly what we strive for and we are pleased to hear that has been the feel for y'all. -Your RUN Powered past ADP® Team

Visitor size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than than 2 years

5

Ease-of-utilise

out of 5
three

Value for money

out of 5
5

Customer support

out of v
iv

Functionality

out of five

It'due south adequately easy to start using. I love that they have over taxation filings. Information technology's easy to add a new employee. Customer service is pretty quick to respond by conversation or email. Information technology has every characteristic I need, including customized deductions. Direct deposit is very fast and reliable.

The user interface is sometimes strange: I desire it to arrange better to different size screens. I want to sort employees when running payroll. Sometimes notifications for new services can't exist dismissed.

After using RUN Powered by ADP for a related company, we opted to switch this and some other company besides. ADP makes it easy to go on everything organized, specially reports and tax filings.

David, Thank y'all for your review of RUN Powered by ADP?. We love hearing that our RUN Powered past ADP? is non merely easy and intuitive for you, but that it also provides peace of mind when information technology comes to taxes and regulatory compliance. Nosotros appreciate your feedback and as always nosotros continue to strive to add value to your system and to add together time back into your day through our products and services. - Your RUN Powered by ADP? Team

Company size: one employee

Manufacture: Real Manor

Time used: More than 2 years

four

Ease-of-use

out of five
iii

Value for coin

out of 5
5

Customer support

out of 5
four

Functionality

out of five

Liked it and ADP but the price went up. Interesting that when I requested no increase I got information technology one time but not over again. When I said I was going to leave I wasn't offered annihilation to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would accept stayed since I liked the product and the company and would have liked not to go through the pain of a change.

Low-key apply. Reports very proficient.admission. ADP provides lots of 60 minutes info.

It is quite easy to use. The reports are well designed and easy toI asked about no increase I got it once but non again. When I said I was going to leakreques

They gave u.s. a good offer and the change was seamless

Joan, Thank you for your feedback on RUN Powered past ADP?! We are happy to hear that RUN? provided you with features and functionality that are like shooting fish in a barrel to apply and efficient, assuasive y'all more time to focus on your small business. Nosotros appreciate your feedback and our RUN? Service Squad would honey the opportunity to talk over your experience with you. We hope to partner with you once again on your payroll and human capital management needs. - Your RUN Powered by ADP? Team

Company size: 201-500 employees

Time used: Less than two years

v

Ease-of-use

out of 5
4

Value for money

out of five
5

Customer back up

out of 5
v

Functionality

out of 5

I used RUN powered by ADP with a visitor I previously owned with 5 employees. For probably all business owners doing payroll, withholding, and taxes is the biggest stress. RUN was a simple and piece of cake to use for my payroll. You can change employees hours or wages each calendar week by logging into their web portal. It takes no time at all to process the payroll. For the salary employees it was simple to have a reoccurring payroll payment to them every two weeks. It will send the employees all of their information for their direct deposits. The employee can too login to see all his or her data. Best of all at the end of the year the taxes and forms paperwork is all taken care of for you. They will automatically transport out the W2s to the employees. This relieves a lot of stress at the end of the year when information technology comes to taxes. I had to call customer service a few times for questions and help. Their client service is top notch and very helpful. They accept logged into my computer and showed me everything I needed to know. This is a great option for payroll for businesses.

The but con I could mention is the price for the service. Of grade we all want things to exist less expensive but this was a piffling more expensive than most payroll services. The quality is outstanding so you definitely get what you pay for. RUN has so many extra features that virtually do not. Aside from the boosted toll for RUN I would yet recommend it from all the others I have used.

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RUN Powered by ADP

RUN Powered by ADP

four.49/5 out of 710 reviews
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Source: https://www.softwareadvice.com/hr/adp-run-profile/reviews/

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